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The 2024 Surveillance Benchmarking Survey & Report

In our Knowledge Hub you can find lots of insightful reports, covering a variety of challenges and topics of interest for the 3 lines of defence. You can browse through all the content or select a filter to see specific topics within the Knowledge Hub.
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  • The Fraud Risk Deep Dive brought together senior experts and practitioners across four critical debates to examine the evolving fraud landscape, the role of emerging technologies, and the frameworks n ...
  • As financial crime becomes more complex, banks are under increasing pressure to strengthen their AML and KYC efforts. Regulatory scrutiny is intensifying, criminal methodologies are evolving, and cust ...
  • Traditional periodic reviews at one-, three-, or five year intervals are increasingly seen as outdated and ineffective at identifying financial crime risks in real time. Participants agreed that perio ...
  • Data management is crucial for financial institutions. Despite significant investment and regulatory scrutiny, firms must deal with the issues of data quality, ownership, technology simplification, an ...
  • Thanks to improvements in technology, voice transcripts are now so accurate they are almost as good as written records. This marks a significant advance in surveillance capabilities, but it has also l ...
  • Voice transcription technology has undergone a substantial evolution in the past 18 months: It is more accurate and can be used for a wider array of languages including Hindi and even Singlish, Singap ...
  • The rapid advancement of artificial intelligence (AI) is reshaping surveillance in financial institutions, particularly in voice and communications monitoring.
  • The panel discussion began with an exploration of the challenges inherent in achieving consistency within a global AML framework. Participants acknowledged the tension between the need for harmonised ...
  • Non-financial risk (NFR) managers addressed the top issues in their field including: the importance of clarifying roles and responsibilities; leveraging technology for operational efficiency; optimisi ...
  • Senior Technology Officers met at XLoD Global to discuss the challenges and opportunities of technology transformation within the financial services sector, focusing on regulatory requirements, operat ...
  • XLoD Global – London brought together more than 770 senior practitioners from across the 3 lines of defence to discuss the evolution of non-financial risk (NFR) and control, and the opportunities for ...
  • Regulators have intensified their scrutiny of financial institutions in response to high-profile market events such as the regional bank crisis, as well as the greater complexity and rapid growth of t ...