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Knowledge Hub


The 2024 Surveillance Benchmarking Survey & Report

In our Knowledge Hub you can find lots of insightful reports, covering a variety of challenges and topics of interest for the 3 lines of defence. You can browse through all the content or select a filter to see specific topics within the Knowledge Hub.
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  • E-comms surveillance tops the list of priorities for enterprise risk management, according to participants in 1LoD’s recent in-person Surveillance Leaders Network in New York.
  • Managing conduct risk is getting harder. Hybrid working complicates the 1st and 2nd line control and compliance processes, and radically impacts corporate culture.
  • Banks are tightening their surveillance of various communications channels and extending the scope beyond traditional boundaries. This reflects concerns over the banks’ broader culture and a clampdown ...
  • To meet even the minimum standards, risk and control functions require clean, accurate trade data across all the regulated markets so they can monitor market abuse, and transaction and customer data f ...
  • The new 1LOD

    09 Aug 2022
    Proactive communications training that mitigates risk and cuts the review time for e-comms. Surveillance teams receive a daily deluge of alerts which must be reviewed in case further investigation is ...
  • Banks are struggling to stay ahead of change, even with the 3 lines of defence model and sophisticated layers of checking, monitoring, assurance and challenge. That was the main message from one of th ...
  • Banks see significant scope for improving their trade surveillance processes against the backdrop of stricter regulation. Risk-based approaches are maturing, so transparent risk metrics and tolerances ...
  • Banks, their customers, and the fraudsters that prey on them went digital long before the pandemic provided an additional incentive. This cyber-enabled industrialisation of fraud requires a digital re ...
  • 1LoD brought together leaders from all 3 lines of defence in March to consider the knotty problem of collaboration – in particular, whether regulation, data, organisation and independence get in the w ...
  • Recent US enforcement actions have highlighted the difficulties banks face in surveilling the communications channels and asset classes regulators demand. The fines reveal failings across the surveill ...
  • Much has changed in the financial services industry over the decades, from products and technology to conduct and culture. The bad behaviour of the 1980s – as depicted in Liar’s Poker, The Bonfire of ...
  • The traditional know your customer, or KYC, process is changing. The core customer due diligence (CDD) and enhanced due diligence (EDD) processes will need to provide a more continuous, risk-based rev ...