Banks are tightening their surveillance of various communications channels and extending the scope beyond traditional boundaries. This reflects concerns over the banks’ broader culture and a clampdown by regulators. 1LoD’s recent e-communications Deep Dive was set against the backdrop of two key themes – the well-publicised enforcement actions over the unmonitored use of WhatsApp, and the banks’ equally public adoption of tracing software on bankers’ mobile devices. Read the full report. |