E-Comms Surveillance Deep Dive

DeepDiveEComms13.00-16.00 BST / 08.00-11.00 EDT
24 & 25 May 2022
Integration, Optimisation and Efficiency


Registration for the event is now closed.

Integration, Optimisation and Efficiency

Why Now?

How can surveillance teams reduce costs and raise effectiveness? Where should communication surveillance functions be investing over the next three years? And if surveilling individuals is the key to preventing misconduct, what changes to technology, policies and process are needed to do this without breaching privacy laws?

Topics include: 

  • How should banks be building capabilities to capture, store and index required communications data?
  • What is the regulatory support for taking a risk-based approach?  
  • Where should communication surveillance functions be investing?
  • What are the significant lessons learnt from the recent regulatory fines? 
  • Are comms surveillance teams monitoring client communications across all new channels such as WhatsApp, Signal and MS Teams?
  • How do banks ensure all communications take place within official channels and are appropriately recorded? 


What can you expect?

Taking place over two days each with three hours of debates, interactive roundtable discussions for financial institutions and 1:1 meetings, you will have the opportunity to:

  • A series of carefully managed interactive pre-booked discussions between financial institutions, moderated by 1LoD
  • Live keynote presentations and panel discussions incorporating delegate Q&A sessions
  • An intra-delegate messaging system available before, during and after the event
  • The facility to catch up on missed content, on-demand, for seven days after the event is finished
  • An opportunity for short 1:1 video meetings with leading technology vendors and consultants
  • Access to content and presentations from leading technology vendors and consultants


Debate Topics

  • The Evolving Regulatory Landscape for Communications Monitoring
  • Coverage for Communication Surveillance
  • Risk Based Surveillance
  • The Use and Challenges of Data in Communication Surveillance



Roundtable Topics

  • Proliferation of Communication Channels
  • MAR vs Conduct & Culture Surveillance
  • The Future of Surveillance Talent
  • Developing a Data Science Led E-Comms Surveillance Platform
  • Risk mitigation vs Employee Privacy
  • Coverage: Beyond Sales and Trading
  • Developing Workflow & Visualisation Tools
  • Moving Beyond Lexicons

Who Should attend:

Leading Practitioners and Heads of Function from Banks and Asset Managers working within: 

  • Surveillance
  • 1st Line Control
  • COO function
  • Compliance Technology 
  • Audit
  • Compliance
  • Operational Risk
  • Culture and Conduct
  • CRO & SMCR Function


How will this benefit me and my organisation?

  • Engage with your direct peers globally
  • Discover how your institution can improve its E-Comms surveillance function
  • Benchmark your E-Comms surveillance capabilities against your peers
  • Understand how to mitigate E-Comms risk in disparate operating models
  • Hear from leading practitioners who are buying and building E-Comms surveillance technologies
  • Identify optimum ways to maximise efficiencies within your institution
  • Accelerate your continued professional development by gaining CPD credits
  • Expand your professional network

How can I interact with other delegates and speakers?

  • A series of interactive pre-booked roundtable discussions between financial institutions, moderated by 1LoD
  • An intra delegate messaging system available before, during and after the event
  • 1:1 video meetings on Zoom

How do roundtables work?

These private, off the record roundtables will be moderated by 1LoD, and will be attended by delegates who have booked their place in advance.  They will take place on Zoom.  Delegates will be sent discussion topics, and an overall structure of the debate in advance to aid the flow of the discussion. 

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